Terms & Conditions
​Agreement Between You and Pure IQ
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This website is owned and operated by Pure IQ. By accessing or using this site, you agree to be bound by these Terms & Conditions, together with any applicable notices and policies. Your continued use of the website constitutes acceptance of these terms.
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Privacy
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Pure IQ is committed to safeguarding your privacy. Any personal information collected through this website is managed in accordance with our Privacy Policy.
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Updates to These Terms
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Pure IQ reserves the right to revise these Terms & Conditions at any time. Any changes take effect immediately upon publication. Continued use of the website signifies your acceptance of the updated terms.
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User Submissions
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Any content you submit to Pure IQ including feedback, suggestions, or materials grants us a non-exclusive, royalty-free licence to use, reproduce, and distribute that content for legitimate business purposes, including communication and promotion. You confirm that you have the authority to provide such content.
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Communication Services
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Where this website provides communication tools or interactive features, they must be used responsibly and lawfully. You agree not to:
• Engage in conduct that is abusive, defamatory, or threatening
• Publish or distribute unlawful or inappropriate material
• Upload or share content without appropriate rights or permissions
• Introduce malicious software or harmful files
• Misrepresent your identity or affiliation
Pure IQ reserves the right, at its discretion, to review and remove content, though it is not obliged to do so.
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Prohibited Use
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You agree not to use this website in any manner that is unlawful or inconsistent with these Terms. This includes:
• Disrupting or compromising the website’s performance or security
• Attempting to access restricted systems or information
• Uploading or transmitting malicious code
• Using the website to distribute unsolicited communications or spam
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Security and Integrity
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While Pure IQ implements appropriate safeguards, we do not warrant that the website will be free from viruses or other harmful elements. Users are responsible for maintaining their own security measures.
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Third-Party Websites
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This website may contain links to external sites for convenience. Pure IQ does not control, endorse, or accept responsibility for the content or accuracy of third-party websites.
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Limitation of Liability
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All website content is provided on an “as is” basis without warranty of any kind. Pure IQ makes no representations as to accuracy, reliability, or suitability. To the extent permitted by law, we disclaim liability for any loss or damage arising from reliance on, or use of, the website, including indirect or consequential loss.
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Health & Environmental Advice Disclaimer
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The information and services provided by Pure IQ are intended for general environmental and property assessment purposes only. They do not constitute medical, health, or specialist professional advice. Clients should seek appropriate qualified professionals where necessary. Pure IQ does not diagnose medical conditions or guarantee health outcomes.
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Testing & Inspection Limitations
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All assessments and testing carried out by Pure IQ are based on conditions observed at the time of inspection. Environmental factors may change over time, and results may vary. While we take reasonable care in conducting assessments, we do not guarantee the absence of all potential issues or future environmental changes.
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No Guarantee of Results
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While Pure IQ provides recommendations aimed at improving environmental quality, health, and performance, outcomes may vary depending on individual circumstances. We do not guarantee specific results following the implementation of our advice or services.
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Implementation of Works
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Where Pure IQ undertakes works or improvements, these are carried out with reasonable care and skill in accordance with applicable standards. However, Pure IQ is not responsible for pre-existing conditions, hidden defects, or issues beyond reasonable control.
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Client Responsibility
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Clients are responsible for acting on the advice and recommendations provided. Pure IQ is not liable for outcomes where recommendations are not followed or are implemented incorrectly by third parties.
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Site Access & Conditions
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Clients must ensure safe and reasonable access to the property for inspections and works. Pure IQ reserves the right to refuse or suspend services where conditions are unsafe or unsuitable.
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Quotes & Scope of Work
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Any quotes or service descriptions provided are based on the information available at the time and may be subject to change where additional factors are identified during inspection or works.
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Access and Termination
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Pure IQ may suspend or terminate access to the website at any time, without notice.
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Intellectual Property
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All content on this website is protected by intellectual property laws and is owned by or licensed to Pure IQ, unless otherwise stated. Third-party trademarks remain the property of their respective owners.
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Copyright Concerns
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Any claims of copyright infringement should be directed to Pure IQ using the appropriate contact details.
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Modern Slavery & EHSQ Commitment
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Pure IQ operates with a strong commitment to ethical business practices. We uphold rigorous standards across Work Health and Safety, Environmental, Quality, and Modern Slavery frameworks. We maintain a zero-tolerance approach to modern slavery and prioritise transparency, accountability, and integrity in all aspects of our operations.
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Governing Law
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These Terms & Conditions are governed by the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland in connection with any dispute.
Contact
For further information, please contact Pure IQ.
Privacy Policy
​At Pure IQ, protecting your privacy is fundamental to how we operate. We are committed to ensuring that any personal information you provide is handled securely, responsibly, and in accordance with applicable laws.
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Website Usage and Data Collection
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You may browse the majority of our website without disclosing personal information. We do not automatically collect identifiable personal data, nor do we link technical data to individuals unless information is voluntarily provided (for example, via an enquiry form or direct communication).
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For analytical and performance purposes, our hosting services may collect non-identifiable information, including:
• IP address or server data
• Date and time of access
• Pages viewed and files downloaded
• Referring sources (such as search engines)
• Browser type
• Top-level domain (e.g. .com, .au, .org)
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This data is used to enhance website functionality and user experience. We do not attempt to identify individuals unless required by law.
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Personal Information
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We collect personal information only where it is voluntarily provided. This may include your name, email address, contact number, and any additional information relevant to your enquiry.
Such information is used solely to respond to your enquiry or request, provide services, or communicate with you regarding your request. It will not be used for unrelated purposes, added to marketing lists, or disclosed to third parties without your consent, unless required by law.
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Cookies
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Our website may utilise cookies to support functionality and improve user experience. These are small files stored on your device that help recognise your browser and optimise performance.
Cookies do not collect personal information. You may disable cookies through your browser settings; however, this may affect the functionality of certain features.
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Third-Party Services
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Pure IQ may use third-party services to support website functionality, analytics, and communication. These may include website hosting providers, analytics tools (such as Google Analytics), and email or form handling services.
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These providers may collect, store, and process non-identifiable data in accordance with their own privacy policies. Pure IQ does not control the data handling practices of third-party services and encourages users to review their respective privacy policies.
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Data Storage & Security
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Pure IQ takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored electronically through secure systems or service providers.
While we implement appropriate safeguards, no method of transmission over the internet is completely secure. As such, we cannot guarantee absolute security of information provided online.
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Disclosure of Information
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We do not sell, rent, or trade personal information. Personal information may only be disclosed where:
• Required or authorised by law
• Necessary to provide our services
• You have given consent
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Your Rights and Access
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Pure IQ complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), including subsequent amendments.
You have the right to request access to, or correction of, any personal information we hold about you. To do so, please contact us using the details provided below.
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Changes to This Policy
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Pure IQ may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updated versions will be published on this website.
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Contact
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For any privacy-related enquiries, requests, or concerns, please contact Pure IQ.
Accessibility Statement
​Pure IQ is committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology.
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We aim to provide a user-friendly experience by designing our website to be clear, functional, and easy to navigate across a range of devices and assistive technologies. We are continuously working to improve accessibility and usability.
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If you experience any difficulty accessing content on this website or require assistance, please contact us. We welcome feedback and will make reasonable efforts to address any accessibility concerns.
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